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Frequently Asked Questions

  • How soon can we expect a reply after sending you an inquiry?

    We will reply within 12 hours of receiving your inquiry on business days.

  • Are you a direct manufacturer or a trading company?

    We have our own processing factory as well as an international trade department. We produce and sell our products ourselves.

  • What products can you provide?

    Our main products include household popcorn machines, cotton candy machines, chocolate machines, and ice shavers.

  • Can you produce customized products?

    Yes, we can produce customized products based on the drawings or samples provided by customers.

  • What is your company's production capacity?

    Our current annual production value exceeds 50 million.

  • How does your company ensure product quality?

    We conduct inspections after each production step. For the final products, we perform comprehensive inspections based on customer requirements and international standards.

  • How are the goods delivered to customers?

    We usually ship by sea as we are located close to the port, making sea exports very convenient.

  • Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.

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